DELIVERY

 DELIVERY

 LOCATION

SERVICE

COST

DELIVERY

Sydney, Melbourne & Brisbane

Australia Post Express

 

 

$12 Standard Shipping

$15 Express Shipping

Free Express Shipping on all full price orders over $450AUD

 

Standard-3-5 business days

Express-1-2 business days

Rest of Australia

Australia Post Express

$12 Standard Shipping

$15 Express Shipping

Free Express Shipping on all full price orders over $450AUD

 

 Standard-3-7 business days

Express-1-4 business days

 New Zealand

DHL Express

$20 Express Shipping

Free Express Shipping on full price orders over $450AUD

 Express-1-2 business days 

 

1.1 Once you have paid for the goods in full (including the cost of shipping and any customisation), and the funds have cleared, ANNA QUAN will arrange for delivery of the purchased goods to the location specified by you.

1.2 You must ensure that any person who receives the goods at the specified delivery location is authorised by you to receive the goods.

1.3 Any customisation (such as monogramming) may alter the delivery window by additional 3 business days. Please contact shop@annaquan.com for further information.

1.4 ANNA QUAN will use its best endeavours to ensure that goods are delivered by the estimated date of delivery, but this is not a guarantee – ANNA QUAN accepts no liability for any loss or cost to you if there is a delay in delivery for any reason.

1.5 Order total includes the cost of customs duties for orders sent outside of Australia. Delivery time does not factor in any customs delays.

1.6 Please note, there may be a 2 - 3 day dispatch delay during promotional periods. Delivery timeframes may also be impacted due to the increased volumes and/or delays within the network.

Risk and title in the goods shall pass to you upon receipt of payment for the goods by ANNA QUAN.